Volunteer with us

We wish to be known as an organisation which fosters growth and development, and are always looking for enthusiastic individuals to join our team and help us make a positive impact in our community. If you’re passionate about social change and want to gain valuable experience working with a mission-driven organization, we invite you to consider interning or volunteering with us.

As an intern or volunteer, you will have the opportunity to work on one of several meaningful projects as a team member and actively contribute to our efforts in building a more just and equitable world.

If you are interested in volunteering with Tanoti, we encourage you to get in touch with us by sending an email to projects@tanoticrafts.com. Our team will be happy to provide you with more information on how you can get involved and answer any questions you may have. We look forward to hearing from you and working together to preserve and promote traditional Sarawakian crafts!

Available Openings

Senior Sales Associate / Sales Associate

Role Description

This is a full-time, on-site role for a Senior Sales Associate / Sales Associate based in 118 Mall, Kuala Lumpur. The Senior Sales Associate / Sales Associate will project Tanoti’s values to protect heritage, empower women and build rural communities. The candidate will also be expected to deliver efficient customer service, understand customer needs, and provide personalised product recommendations to create a meaningful shopping experience. The role also involves supporting daily store operations, maintaining visual standards, managing stock, and achieving sales targets.

Key Responsibilities

  • Deliver excellent customer service and create a welcoming retail experience
  • Assist customers with product selection and provide meaningful product storytelling
  • Handle point-of-sale transactions (purchases, returns, exchanges, online pickups)
  • Support daily store operations including stock receiving, replenishment, and inventory management
  • Maintain store cleanliness and visual merchandising standards
  • Build and maintain strong relationships with customers to encourage repeat visits
  • Ensure compliance with store SOPs, visual merchandising standards, and housekeeping duties
  • Drive sales through cross-selling, upselling, and personalised product recommendations

What We Offer

  • Friendly and supportive working environment
  • Training provided
  • Sales commission
  • Opportunity to grow within a creative retail brand

Requirements

  • At least 1 year of sales experience (artisan craftsmanship or fashion retail preferred)
  • Knowledge of fashion trends and competitors is an advantage
  • A combination of education and experience is preferred but not required
  • Friendly, responsible, and eager to learn
  • Strong communication and interpersonal skills
  • Comfortable working on rotational shifts (including weekends and public holidays)
  • Experience in luxury retail, clienteling, or customer relationship building is an advantage
  • Basic computer literacy (Microsoft Word, Excel, Email) and ability to operate POS systems

Location: 118 Mall, Kuala Lumpur

Salary range: RM1,700 – RM2,800

How to Apply: Send your resume to email project@tanoticrafts.com 

Senior Marketing Executive / Marketing Executive

Role Description

This is a full-time, on-site role based in Kuala Lumpur or Kuching. The Senior Marketing Executive / Marketing Executive will be responsible for planning and executing marketing activities that drive brand awareness, customer engagement, and in-store traffic. The role involves managing digital content, supporting retail campaigns, and working closely with the retail team to promote products and storytelling.

Key Responsibilities:

  • Plan and manage the marketing calendar, ensuring alignment with retail campaigns, product launches, and brand priorities
  • Drive marketing and sales activation initiatives to increase store traffic, engagement, and conversion
  • Manage social media content, including brand storytelling, captions, and visual direction
  • Create engaging marketing content, including visuals, product storytelling, and campaign assets
  • Support and coordinate in-store promotions, events, visual merchandising, and retail activations
  • Identify and secure pop-up event spaces to support marketing campaigns and brand activations
  • Build and maintain strong relationships with media, influencers, partners, and key stakeholders to enhance brand visibility
  • Coordinate closely with the retail team to align marketing activities with sales objectives and in-store execution
  • Support influencer collaborations, partnerships, and community engagement initiatives
  • Monitor and analyse campaign performance, providing insights and recommendations for improvement
  • Ensure brand consistency across all marketing channels and customer touchpoints

Requirements:

  • 2-3+ years of marketing experience (retail, fashion, or lifestyle brand preferred)
  • Strong understanding of social media platforms and digital marketing trends
  • Creative, detail-oriented, and able to work independently
  • Good communication and writing skills in English and Bahasa Malaysia
  • Experience in basic design tools, or content creation is an advantage
  • Knowledge of retail marketing, customer engagement, or brand campaigns preferred
  • A combination of education and experience is preferred but not required
  • Passion for handcrafted products and artisan storytelling will be highly valued

Location: Kuala Lumpur / Kuching

How to Apply: Send your resume to email project@tanoticrafts.com 

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