Get Involved
Tanoti remains sensitive towards the issues surrounding the community around us, and when circumstances require, we will always try to extend support as much as we can.
Collaborations and Partnerships
We believe that collaboration and partnerships are important to advance shared goals and we are always open to working with individuals, businesses and organisations towards our pursuit of heritage preservation, women empowerment and/or rural community building.
Supporting the Tanoti Cause
Tanoti is constantly seeking projects to deliver meaningful impact to the communities that we serve. We hope to be able to do more and achieve more if we ourselves are further empowered to do so. We are keen to connect with potential sponsors, funders, collaborators, donors and investors who share our vision and are interested to help us to advance our work.
Design Collaboration
Tanoti engages with artisans of many craft disciplines with the mission of improving livelihoods through their skills. We are always looking for talented designers to join us in creating unique and innovative products which will translate in increasing the income of the makers.
As a design collaborator with Tanoti, you will have the opportunity to work with our many communities of artisans to bring your vision to life and make a difference in the world. Join us in empowering artisans and promoting ethical production.
Vendor Partnerships
At Tanoti, we are committed to creating positive social and environmental impact through our products. We are always looking for like-minded retailers and corporates to join us in promoting ethical and sustainable production.
As a vendor partner, you will have access to our unique an innovative product line which is handcrafted by skilled artisans using ancestral skills. Join us in our mission to promote sustainability, ethical production and empowerment of entire communities.
Available Openings
Senior Sales Associate / Sales Associate
Role Description
This is a full-time, on-site role for a Senior Sales Associate / Sales Associate based in 118 Mall, Kuala Lumpur. The Senior Sales Associate / Sales Associate will project Tanoti’s values to protect heritage, empower women and build rural communities. The candidate will also be expected to deliver efficient customer service, understand customer needs, and provide personalised product recommendations to create a meaningful shopping experience. The role also involves supporting daily store operations, maintaining visual standards, managing stock, and achieving sales targets.
Key Responsibilities
- Deliver excellent customer service and create a welcoming retail experience
- Assist customers with product selection and provide meaningful product storytelling
- Handle point-of-sale transactions (purchases, returns, exchanges, online pickups)
- Support daily store operations including stock receiving, replenishment, and inventory management
- Maintain store cleanliness and visual merchandising standards
- Build and maintain strong relationships with customers to encourage repeat visits
- Ensure compliance with store SOPs, visual merchandising standards, and housekeeping duties
- Drive sales through cross-selling, upselling, and personalised product recommendations
What We Offer
- Friendly and supportive working environment
- Training provided
- Sales commission
- Opportunity to grow within a creative retail brand
Requirements
- At least 1 year of sales experience (artisan craftsmanship or fashion retail preferred)
- Knowledge of fashion trends and competitors is an advantage
- A combination of education and experience is preferred but not required
- Friendly, responsible, and eager to learn
- Strong communication and interpersonal skills
- Comfortable working on rotational shifts (including weekends and public holidays)
- Experience in luxury retail, clienteling, or customer relationship building is an advantage
- Basic computer literacy (Microsoft Word, Excel, Email) and ability to operate POS systems
Location: 118 Mall, Kuala Lumpur
Salary range: RM1,700 – RM2,800
How to Apply: Send your resume to email project@tanoticrafts.comÂ
Senior Marketing Executive / Marketing Executive
Role Description
This is a full-time, on-site role based in Kuala Lumpur or Kuching. The Senior Marketing Executive / Marketing Executive will be responsible for planning and executing marketing activities that drive brand awareness, customer engagement, and in-store traffic. The role involves managing digital content, supporting retail campaigns, and working closely with the retail team to promote products and storytelling.
Key Responsibilities:
- Plan and manage the marketing calendar, ensuring alignment with retail campaigns, product launches, and brand priorities
- Drive marketing and sales activation initiatives to increase store traffic, engagement, and conversion
- Manage social media content, including brand storytelling, captions, and visual direction
- Create engaging marketing content, including visuals, product storytelling, and campaign assets
- Support and coordinate in-store promotions, events, visual merchandising, and retail activations
- Identify and secure pop-up event spaces to support marketing campaigns and brand activations
- Build and maintain strong relationships with media, influencers, partners, and key stakeholders to enhance brand visibility
- Coordinate closely with the retail team to align marketing activities with sales objectives and in-store execution
- Support influencer collaborations, partnerships, and community engagement initiatives
- Monitor and analyse campaign performance, providing insights and recommendations for improvement
- Ensure brand consistency across all marketing channels and customer touchpoints
Requirements:
- 2-3+ years of marketing experience (retail, fashion, or lifestyle brand preferred)
- Strong understanding of social media platforms and digital marketing trends
- Creative, detail-oriented, and able to work independently
- Good communication and writing skills in English and Bahasa Malaysia
- Experience in basic design tools, or content creation is an advantage
- Knowledge of retail marketing, customer engagement, or brand campaigns preferred
- A combination of education and experience is preferred but not required
- Passion for handcrafted products and artisan storytelling will be highly valued
Location: Kuala Lumpur / Kuching
How to Apply: Send your resume to email project@tanoticrafts.comÂ